Use Your Data to Describe and Predict

“Describe and predict” starts with understanding what your customers look like. Once you understand this, you can compare their profiles against well-known demographic and psychographic patterns to anticipate how they might behave. This becomes the basis of a more...

Fonts of Knowledge

More than 20 years after the advent of electronic publishing, printers still cite font issues among the top problems they encounter with clients’ files. But keeping a few things in mind can go a long way toward ensuring that your carefully designed documents end up...

Pushing the Envelope

Marketers thoughtfully develop the inside components of a direct mail package. But the best letter, replete with features and benefits and a measurable call to action, is worthless if it’s never read. The envelope is the key tool that determines whether your direct...